MyndTrip

Hosting responsibly We encourage Hosts to think carefully about their responsibilities. Hosting offers rich experiences, but it comes with a certain level of commitment. In addition to the  basic requirements  that we expect of all Hosts, here are some ways you can be a responsible Host.* Health and cleanliness Key recommendations on cleaning Recommendations on waiting to enter the space before cleaning and disinfection from the US Centers for Disease Control and Prevention (CDC) An explanation on how to read chemical labels from the US Occupational Safety and Health Administration (OSHA) General resources For cleaning and disinfection guidelines, interim recommendations from the US Centers for Disease Control and Prevention (CDC) For US Environmental Protection Agency (EPA) guidance on COVID-19, the key EPA resources on the coronavirus disease Safety What can I do to make my space safe for guests? Emergency procedures Contact info Indicate local emergency ...

  How much does MyndTrip charge Hosts? Get the details about service fees for Hosts and guests. For many people, hosting is a way to earn money while connecting with travelers from around the world. But how much does MyndTrip charge, and how does this impact Hosts and guests? With a clear understanding of what MyndTrip service fees are and why we have them, you can set a pricing strategy that makes sense for you and your space. How much does MyndTrip charge? Most Hosts pay a flat  service fee  of 3% of the booking subtotal. The subtotal is your nightly price plus any optional fees you charge guests, like a cleaning fee, and doesn’t include MyndTrip fees and taxes. Guests typically pay a service fee of around 12% of the booking subtotal.  So, if you’re charging $100 USD a night for a 3-night stay, plus $60 USD for a cleaning fee, your booking subtotal is $360 USD. The Host service fee, which is generally 3% of your booking subtotal ($10.80 USD), is deducted from ...

How you get paid for hosting New Hosts often ask, “How do I get paid?” MyndTrip makes it easy to receive payments, which we call payouts, in just a few steps. How will I get paid? You choose how you’d like to receive the money you earn hosting. Payout methods include Fast Pay, bank transfers, PayPal, Payoneer debit cards, and Western Union, among others. The options vary depending on where you’re based. To get set up, select a payout method in the Payments & payouts section of your account. The method you select will apply to all future payouts until you change it. You’ll also need to provide your taxpayer information, so we can issue you the correct tax documents. Not sure if this applies to you? Learn more about receiving tax forms from MyndTrip. Your payout method will be verified to help ensure your funds are delivered successfully. The verification process can take anywhere from two to 10 days—unless you choose Fast Pay, wh...

Major Disruptive Events Policy Overview In general, cancellations and refunds for  MyndTrip  reservations are governed by the listing’s cancellation policy. In the rare circumstances that large-scale events prevent or legally prohibit completion of a reservation, the Major Disruptive Events Policy (the “Policy”) may apply. When this Policy applies, guests can cancel their reservation and receive a refund, travel credit, and/or other consideration regardless of the reservation’s cancellation policy, and Hosts can cancel without fees or other adverse consequences, although their listing’s calendar will be blocked for the dates of the canceled reservation. This Policy applies to reservations for both accommodations and Experiences, and is applicable to reservations that are ongoing or that have a check-in on or after the effective date, except as otherwise notified by  MyndTrip  to users. The Major Disruptive Events Policy is not an insurance policy. What...

Access & Manage Your Account If you can't log in to your account If you’re having trouble signing in to your account, try resetting your password (it’s easy—head to the reset password page). If you can’t find reservation info once you log in, there’s a chance you may have two  MyndTrip  accounts. If you do have two accounts, unfortunately we can’t combine them, so choose the one you’d like to keep and delete the other account (just be aware that any pending reservations on that account will be canceled). It’ll make things easier the next time you book or host. Log in to your MyndTrip account Log in to an existing account or create a new one.  Change or reset your password Details on how to reset your password or change it. Merging multiple accounts How to decide which account to keep if you accidentally end up with two. Deactivating or deleting your account Find info on temporary deactivation or permanent deletion of an  MyndTrip  account. Managing your...

Creating an account Creating a MyndTrip account is free and easy. Just go to  myndtrip.com  and click  Sign Up , or download our mobile app and follow the instructions. You can sign up using any of the following: Email address Phone number Facebook or Google account Apple ID After you sign up, we’ll need a bit more info before you’ll be able to book a trip, so be sure to complete your account setup.

Getting Started Whether you want to book a dream stay away from home or host a MyndTrip Experience in your own backyard, here’s how MyndTrip works for you—as a Host or a guest. Let’s start with the basics and go from there. Welcome to the community! The MyndTrip community MyndTrip is a community based on connection and belonging. We take the safety of our Hosts and guests very seriously—Hosts must meet and maintain quality standards, and all personal profiles and listings are verified. We work to keep everyone safe on our site and app with encrypted personal data and a trusted payment system. Plus, we have a 24/7 community support team ready to answer any of your questions. Host Reliability Standards Standards for Hosts of stays including more about listing accuracy, cleanliness, and communication. Guest Reliability Standards Standards for guests on stays including more about respect for the community, the space, and the house rules. Getting set up Creating an account is free and e...